top of page

Frequently Asked
Questions

How soon can

you schedule my service?

Scheduling depends on the season and our current workload. We do our best to provide estimates within a few business days and will work with you to schedule your project as soon as possible. If you have a time-sensitive project, let us know—we'll always do our best to accommodate your needs.

​

Are estimates free?

Yes! We proudly offer free, no-obligation estimates for all of our services. We'll meet with you, discuss your project, answer your questions, and provide an honest estimate with no pressure or hidden fees.

​

Do you provide materials?

Yes. We can provide all of the materials needed for your project, including mulch, decorative rock, plants, shrubs, landscape timbers, and other landscaping materials. If you've already purchased materials, we're happy to discuss using those as well.

*For projects that require materials, we require a deposit to cover the cost of materials before work begins. This allows us to purchase everything needed for your project while ensuring materials are reserved specifically for you.

​

Do I need to be home during the estimate or service?

We recommend being present for the estimate so we can discuss your goals and answer any questions. However, if you're unavailable, we can often complete the estimate as long as we have access to the property and understand your project. For most services, you do not need to be home while the work is being completed.

​

What payment methods do you accept?

We accept cash, checks, Venmo, and Cash App for your convenience.

*For projects requiring materials, a deposit is due before work begins, with the remaining balance due upon project completion unless otherwise agreed upon.

​

Are you insured?

Yes. Helping Hands Lawn & Landscape is fully insured, giving you peace of mind while we work on your property. We're committed to providing dependable, professional service while protecting both our customers and our team.

​

What areas do you serve?

We proudly serve Bloomington, Ellettsville, Spencer, Gosport, Bloomfield, Springville, Solsberry, Bedford, and surrounding communities. If you're unsure whether you're within our service area, please contact us—we're happy to help.

​

How do I schedule an estimate?

Simply complete our online estimate request form, give us a call, text us, or send us an email. We'll contact you to discuss your project and arrange a convenient time for your free estimate.

​

What happens if it rains?

The safety of our team and the quality of our work are important to us. If weather delays your project, we'll contact you as soon as possible to reschedule your service.

​

Do you work with businesses and realtors?

Yes! We proudly partner with homeowners, realtors, property managers, HOAs, churches, and commercial property owners to provide dependable landscaping and property enhancement services.

​

Do you offer recurring maintenance?

Yes! We offer customized lawn and landscape maintenance plans to help keep your property looking its best throughout the season. Contact us to create a maintenance plan that's tailored to your property's needs.

Why choose Helping Hands Lawn & Landscape?

We're a family-owned business built on honesty, quality, and serving our community. We believe in treating every property with the same care and attention we'd give our own, while providing reliable communication, fair pricing, and workmanship you can trust.

Why do you require a deposit?

For projects that require materials, we collect a deposit to cover the cost of those materials before work begins. This allows us to purchase and reserve the products specifically for your project while keeping our pricing fair and avoiding delays. The remaining balance is due once your project is completed.

bottom of page